Business and Finance Quality Philosophy

Set goals
Understand and value differences
Communicate
Continuously improve processes
Exceed customer expectations
Survey customers
Strive for excellence

Ohio State
SUCCESS Advisory Committee
The SUCCESS Advisory Committee is comprised of representatives from each area within Business and Finance. Representatives are designated by the senior leadership to administer and monitor the SUCCESS Program. Roles and responsibilities of the Advisory Committee include: communicating information to area offices, planning award events and meetings and recommending programmatic changes to the senior leadership group.
Current Membership
Kathy Dillow
Special Asst to Senior VP
Business and Finance Administration
108 Bricker Hall
190 North Oval Mall
292-6267
292-2820 (FAX)
Dillow.7@osu.edu

Brett Garrett
OPS Support Services Leader
Maintenance, Facilities Operations and Development
Room 127 C
1100 Kinnear Rd
292-1349
247-8462 (FAX)
Garrett.194@osu.edu

Todd Hunter
Manager
University Public Safety
1206 Blankenship Hall
901 Woody Hayes
688-3574
247-6303 (FAX)
Hunter.155@osu.edu
Rob Hupp
Resource Planning Analyst
Office of the Controller (Division of Accounting)
2020 Blankenship Hall
901 Woody Hayes Drive
688-4519
688-3572 (FAX)
Hupp.1@osu.edu

Connie Krestakos
Customer Service Representative
Printing Services
2500 Kenny Road
292-5258
292-4799 (FAX)
Krestakos.1@osu.edu

Ruth Luther
Resource Planning Analyst
Business and Finance Administration
108 Bricker Hall
190 North Oval Mall
688-4130
292-2820 (FAX)
Luther.3@osu.edu


Sue Stroud
Trainer & Staff Assistant
Financial Services, Office of the Treasurer
Room 200
Building A
1121-5 Kinnear Road
688-3489
247-4273 (FAX)
Stroud.3@osu.edu

Ginny Swanson
Resource Planning Analyst
Facilities Operations and Development
254 Central Services Center
2003 Millikin Drive
247-4136
688-8075 (FAX)
swanson.3@osu.edu

Ted Tobler
Resource Planning Analyst
Facilities Operations and Development
53 W. 11th Avenue
292-9395
Tobler.2@osu.edu
Gretchen Webster
Licensing Program Assistant
Trademark and Licensing
Room 210
1100 Kinnear Road
292-1562
292-2023 (FAX)
Webster.79@osu.edu

Autumn Williams
Admin and Communications Assistant
Facilities Operations and Development
150 Central Service Building
2003 Milikin Road
292-0257
Williams.2402@osu.edu